CMA to probe deeper into rental market

The Competition and Markets Authority (CMA) is to conduct further research on specific bar­riers facing customers in rented accommodation for its investiga­tion into the energy market. The CMA said it has received information that suggests liv­ing in rented accommodation presents specific barriers to engaging with the energy mar­ket. The regulator has therefore appointed research agency Ipsos Mori to conduct further research into this area.

The CMA’s earlier research underpinning its provisional findings was published in July and revealed that 30 per cent of respondents responsible for energy decisions live in rented accommodation. Renters reported relatively low levels of awareness and of engagement in the energy mar­ket in the research, particularly among social renters.

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